Refund and Returns Policy

Home Appliances | Electronics | Mobile & Computer Accessories |

1. Return Eligibility

• Customers may return home appliances within 07 days of purchase.
• Products must be unused, in original packaging, and include all accessories and manuals.
• Proof of purchase (receipt or order confirmation) is required for all returns.

1. Non-Returnable Items

• Appliances that have been used, damaged, or altered.
• Products missing original packaging or accessories.
• Clearance or final sale items, unless defective.

1. Defective or Damaged Items

• If the appliance is defective or damaged upon delivery, contact customer service within 7 days.
• We will arrange for a replacement, repair, or full refund after verifying the defect.

1. Refund Process

• Approved returns will be refunded via the original payment method within 7-10 business days.
• Shipping and handling fees are non-refundable unless the return is due to our error.

1. Return Shipping

• Customers are responsible for return shipping costs unless the product is defective or incorrect.
• We recommend using a trackable shipping service to ensure the return is received.

1. How to Initiate a Return

• Contact our customer service team via phone or email to obtain a Return Merchandise Authorization (RMA) number.
• Include the RMA number with the returned item to avoid delays.

1. Exchanges

• Exchanges are subject to product availability.
• Contact customer service to discuss options.

For any questions regarding our refund and returns policy, please contact our support team. We are committed to ensuring your satisfaction with your home appliance purchase.